Last updated: June 05, 2021

These are the Terms and Conditions governing the use of the Services offered by the Company and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read these terms and conditions carefully before using Our Service.

1. Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

2. Definitions

For the purposes of these Terms and Conditions:
2.1 Business refers to an organization that is engaged in commercial, professional, and industrial activities. A Business organization can be a for-profit entity or it can be a non-profit entity.
2.2 Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DG Growth Ventures Pvt. Ltd.
2.3 Service refers to the Services being offered by “Our Company” or “DG Growth Ventures Pvt. Ltd.”.
2.4 Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
2.5 Website refers to the official website of DG Growth Ventures Pvt. Ltd., accessible from dnagrowth.com
2.6 You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Provision of the Services

The Company shall provide and perform the Services on the Terms and Conditions of this Agreement and will do so:
3.1. in compliance with all applicable laws, regulations, codes of practice, and professional standards;

3.2. in accordance with the Terms of this Agreement, including the timescales specified during the initial consultation or in any Statement of Works;

3.3. with reasonable skill and care;

3.4. in accordance with good professional practice

4. Obligations of the Client

4.1. The Client shall provide the Company with such information and access to such facilities and personnel as the Company shall reasonably require in order to provide the Services.
4.2. The Client shall make such decisions and provide such instructions as the Company shall require and at the time that the Company requires to enable the Company to provide the
Services.
4.3. The Client acknowledges that the Company’s ability to provide the Services and to meet any timeframe agreed for the provision of the Services is dependent on the Client providing that information and access and providing those decisions and instructions at the times required by the Company.

5. Links to Other Websites

5.1. Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

5.2. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services. We strongly advise You to read the Terms and Conditions and privacy policies of any third-party web sites or services that You visit.

6. Limitation of Liability

6.1. Notwithstanding any damages that You might incur, the entire liability of the Company under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You for the Service.

6.2. To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

7. Force Majeure

DG Growth Ventures shall not be liable to Customer for any delay in or failure to perform the Services as a result of a Force Majeure Event. “Force Majeure Event ” means any event affecting the performance by DG Growth Ventures of its obligations arising from any act, events, omissions, happenings or non-happenings beyond its reasonable control including (but without limiting the above) government regulations, fire, flood, or any disaster or an industrial dispute affecting a third party.

8. Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

9. Changes to these Terms and Conditions

9.1. We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

9.2. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

10. Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

 

11. Refund Policy

In a very rare and unfortunate scenario, where the refund is claimed by the client, the following given Refund Policy is strictly followed by the DG growth Ventures:

11.1. DG Growth Ventures is a services-based consulting firm and is fully eligible to be compensated against its time, experience, expertise, advisory, consulting, and services. Any amount earned in its scope of services is not refundable unless expressly declared. However, the Company offers the revisions to any of the work delivered to the clients, in case they are not satisfied with that particular deliverable or final draft.

11.2. Management Fee and Consulting Fee is treated as advance payment and considered as earned against the time and services of the Consultant, thus making them non-refundable.

11.3. If the premature termination is happening prior to rendering the full services, then the amount received as an advance is treated as the fees for the services rendered till that very point. If the full scope of services is completed, the Client might not be eligible for any refund.

11.4. Full refund will be issued only in the rare case of a technical error such as double charging. There might be a deduction of appropriate administrative expenses while issuing the refund.

11.5. Any success fee, referral fee, brokerage fee, commission, or repatriation once earned is not refundable.

11.6. In any particular service request, the refund policy stated and described in its service contract is considered as an annex to this refund policy and is enforceable.

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